Comcast Xfinity Outage in Boston, Massachusetts (2024)

The latest reports from users having issues in Boston come from postal codes 02116, 02128, 02127, 02119, 02118, 02115, 02293 and 02114.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Boston, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (12%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (8%)

5. 

   E-mail (7%)

6. 

   Phone (2%)

Live Outage Map Near Boston, Suffolk County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:Boston, Roslindale, Watertown, Brookline, Allston, Cambridge, West Newton, Arlington, Needham, Somerville, West Roxbury, Weymouth, Chelsea, Marblehead and Brighton.

City	Problem Type	Report Time
Boston	TV	13 hours ago
Roslindale	Internet	21 hours ago
Boston	Wi-fi	22 hours ago
Watertown	TV	yesterday
Brookline	Internet	2 days ago
Allston	Internet	2 days ago

Community Discussion

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Comcast Xfinity Issues Reports Near Boston, Massachusetts

Latest outage, problems and issue reports in Boston and nearby locations:

• Corin Ashley, and all that entails (@THEcorinashley) reported 2 minutes agofromMalden Centre, Massachusetts

  @caitlinmoran- themed PSA: the thieving bastards at @comcast have “Raised By Wolves” as part of a free preview of the Acorn network. Free with the absolutely preposterous cable/ internet fee I pay, of course. Bastards. Great show.

• Brian Liberge (@BrianLiberge) reported 3 minutes agofromLynn Community Based Outpatient Clinic (CBOC), Massachusetts

  Hey @comcastcares my wife has been working with online support and automated messages for hours now. She works for the Broad and I’m he for Partners healthcare. We need WiFi. We can’t get a live representative

• WhereverIWonder (@greenREVkt) reported 10 minutes agofromWeymouth Landing, Massachusetts

  @Xfinity @comcastcares When I click on the link it's asking me to sign in to my Twitter... But not taking my log in info

• #ShenequeProctor (@ShenequeProctor) reported 17 minutes agofromBoston, Massachusetts

  @pplutohub @Xfinity @comcastcares @comcast Back up again. I suspect we may be up and down (or spotty) all day. It does appear mostly fixed for me now though. Wishing you a good day.

• 👁Empress Incorporated👁 (@empressinc222) reported 18 minutes agofromBoston, Massachusetts

  lmaooo do any of you have an xfinity login so i can connect to wifi😭

• Sarah 💜 (@UploadThe100) reported 19 minutes agofromQuincy, Massachusetts

  I just got my iced coffee for free because I had to wait .03 seconds for him to ring me up b/c he was on the phone trying to calm his mother down about Comcast having to go over their house to help with something. Dude! It’s fine!! Take care of your mother!

• WhereverIWonder (@greenREVkt) reported 21 minutes agofromWeymouth Landing, Massachusetts

  @Xfinity I just got a new modem. Still the same issues

• NDIsThatYou? (@NickDIZASTER_) reported 21 minutes agofromBoston, Massachusetts

  Damn Comcast oh I mean Xfinity, get your sh*t together! I was watching Dark Knight Rises!

• Gary “Tax” (@TaxSZN) reported 24 minutes agofromMarblehead, Massachusetts

  If it’s Comcast you will get throttled and you gotta call Comcast as ask them to increase your bandwidth. If you can get Fios get that. An also if you can snag a asus gigabit switch this will help you with your speeds also. And do not use 1473 MTU settings just use the default.

• Jeremy Scott (@mrjscott1) reported 29 minutes agofromBoston, Massachusetts

  At this point I might as well cancel my Xfinity TV subscription. I’ve been using other streaming services and I’ve been surviving.

• Jurphy (@Jurphy617) reported 29 minutes agofromBoston, Massachusetts

  The rep then said she can’t do that because we didn’t pay the bill. Worst customer svc ever Not to mention they are liars about not shutting off service. Over an oversight which was paid immediately upon noticing @comcast @Xfinity & all the rep said was sorry but won’t turn it on

• #snacksbychedda (@cheddabiggaveli) reported 31 minutes agofromQuincy, Massachusetts

  One thing i know for a fact is; after all of this is over @Xfinity will never get any more of money ever again...ill take up a new hobby if i have to; the owner(s) should be ashamed of themselves with what they’re pulling on ppl converting their regular service if they cant pay

• Jurphy (@Jurphy617) reported 32 minutes agofromBoston, Massachusetts

  @Xfinity @comcast But go figure the Internet still works and all I keep saying is they are updating their boxes but now they are trying to say it’s the bill 40 minutes on the phone with a promise they would never shot anybody off during times like these and yet here we are

• Betsy Sneller (@betsysneller) reported 34 minutes agofromSomerville, Massachusetts

  In the grand scheme of this pandemic, this is absolutely Not That Bad (tm) but damn @comcast u coulda given a girl some warning. I coulda ordered a new modem like two wks ago and not have to skip a beat.

• NikeO (@Nik2tweets) reported 41 minutes agofromMedford, Massachusetts

  @Xfinity one day you’re able to do your job and work remotely. The next day their techs are in the area to fix a problem and leave you without service. @comcast continues to do a poor job

• Phil R. (@jinzilla20) reported 51 minutes agofromNewton, Massachusetts

  @Robert02139 @universalhub One of my coworkers had Comcast internet issues from the TD Garden area earlier this week.

• #ShenequeProctor (@ShenequeProctor) reported 51 minutes agofromBoston, Massachusetts

  @walshcaitlin @comcastcares Mine again seems to be back up. Spotty, but up. I suspect we may be up and down all day. It does appear mostly fixed for me now though. Hoping you get similar results.

• Dave Bolger (@DWBolger) reported 56 minutes agofromNewton, Massachusetts

  @Xfinity internet down in Newton, MA (02459)...stormy...tried to report/check status online but your site not working.

• happy to be mad (@happy2bmad) reported 59 minutes agofromBoston, Massachusetts

  @marymurrah It's just not worth what I'm paying. I have basic cable (network) and internet and it's $124/month. The technology is circa 2005. My friend has Comcast and he has a remote you can talk to and a crazy interface where you can see everything that's available.

• Alexandra Makarewicz (@MomoftheMaks) reported 59 minutes agofromWakefield Junction, Massachusetts

  @comcast @comcastcares @Xfinity I'd like to add home security to my plan. Can someone help

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Indigo3d (@Indigo3d1) reported 56 seconds ago

  @Xfinity is such CRAP! I went less than 4 days with spotty coverage before my **** cut out again. This is ****** stupid! I pay to much to have internet 4 days out of the ******* week

• Seth Carriere (@seth_carriere) reported 3 minutes ago

  @SpaceX When are you going to add a button to allow someone turn star link back on? It was turned off during the winter and now we cannot contact anyone to fix it. I’m almost ready to contact @comcast which doesn’t support the area.

• Hilmi (@babahama09) reported 3 minutes ago

  @affirmationbae1 Comcast been bad, had a friend who use to work for them in South Jersey and I brought Comcast they was like most of the calls they is about bad services

• alden (@aldentanaka) reported 4 minutes ago

  Second outage in four days. Stellar work, @Xfinity. Idiots.

• ULTRAcr8zyface2022🇺🇸 (@ne95824355) reported 4 minutes ago

  @LordSandwich8 @Xfinity WTF? This is complete incompetence

• Cay💋 (@caymariek) reported 7 minutes ago

  I would like to reiterate that you have terrible ******* customer service @XfinitySupport @Xfinity

• Cay💋 (@caymariek) reported 15 minutes ago

  Need to reiterate that @Xfinity @XfinitySupport has terrible ******* cust service… TWO DAYS (05/26 1-3P) to get a “escalated & priority” tech visit for their cont outages since Saturday 05/21. Chat in app, ask for supervisor, you disconnect me, chat no longer avail.

• Indigo3d (@Indigo3d1) reported 15 minutes ago

  @XfinitySupport doesn't even support their customers! What do you mean I can't speak with someone while an outage is happening? DO NOT GET @Xfinity DONT SET YOURSELF UP

• Black Knight (@BlackKnightIsIn) reported 17 minutes ago

  @comcast You set the prices to begin with. Only different between slow and fast internet speed is the price your consumers pays. It doesn't cost your company any more to allow faster speeds, just greed...

• 6% MinnCubbieFan (@fan_minn) reported 20 minutes ago

  @BlackRock Big players doing pr smear screen Reminds me of the commercials that Comcast does to say that Comcast has “good customer service “= 5 Pinocchio